Complete technology services

Buy, sell and swap devices — plus complete hardware and software support.

Jeremy Tech Solutions combines device sales and trade-in services with professional hardware and software support for phones, MacBooks, laptops, tablets and smartwatches.

Buy, sell & swap

Phones and gadgets are a core part of what we do.

Whether you want to buy a brand-new, UK-used or Nigeria-used phone, sell an eligible device or trade one in towards another, we provide a clear assessment and transaction process before anything is finalised.

01

Buy phones & gadgets

Shop brand-new, UK-used and Nigeria-used (9ja-used) phones, plus laptops, tablets, smartwatches, gadgets and accessories from recognised brands. Product condition is stated before sale, and refurbished devices are not sold.

Browse available products
02

Sell your device

Bring an eligible phone or gadget for assessment and valuation. Ownership, identity, device condition and identifying information such as IMEI or serial details may be verified before a purchase is accepted.

Contact us to sell
03

Swap or trade in

Trade in an eligible phone or gadget towards another device. We assess the current device, agree its value and apply that value towards the price of the replacement device.

Ask about a swap

Hardware services

Comprehensive diagnosis and repair — including MacBooks.

Physical damage and component faults can affect performance, safety and usability. We provide hardware services for phones, MacBooks, other laptops, tablets and smartwatches, with each device assessed before the exact repair requirement and final cost are confirmed.

01

Hardware diagnosis and fault detection

Detailed assessment for phones, MacBooks, laptops, tablets and smartwatches to identify damaged components and determine the most suitable repair options before work proceeds.

02

Screen, display and touchscreen repairs

Repair and replacement of cracked screens, damaged glass, blank or flickering displays, touch-response problems and other display-related faults on supported devices, including MacBooks.

03

Battery, charging and power repairs

Battery replacement and repair of charging ports, charging flexes, USB-C or supported charging systems, power buttons and other charging or power-related faults.

04

Motherboard and internal component repairs

Diagnosis and repair of eligible motherboard, logic-board, connector and internal component faults, subject to the device’s condition and repairability.

05

Camera, audio, button and sensor repairs

Repair or replacement of faulty cameras, speakers, microphones, earpieces, physical buttons, vibration components and supported sensors.

06

Housing, frame, back glass and hinge repairs

Replacement or repair of damaged phone back glass, device housings, frames, MacBook and laptop casings, hinges and other supported structural components.

07

MacBook & laptop hardware repairs

Hardware diagnosis and repair for MacBooks and other laptops, including displays, keyboards, trackpads, batteries, charging systems, hinges, cooling systems, storage and memory where the model supports service or replacement.

08

Liquid-damage assessment and repair

Inspection, cleaning and repair of phones, MacBooks, laptops and other devices affected by water or other liquids. Successful repair depends on the extent of damage and how long the device has remained exposed.

09

Tablet and smartwatch hardware repairs

Hardware diagnosis and repair for compatible tablets and smartwatches, including screen, battery, charging, button and internal component faults.

10

Other hardware repairs

Other hardware problems are assessed according to the device type, model, condition and availability of suitable replacement parts.

MacBook service coverage

MacBooks are fully included in our hardware service coverage. We diagnose and repair supported display, keyboard, trackpad, battery, charging, logic-board, casing, hinge, cooling, liquid-damage and other hardware faults. The exact repair option depends on the MacBook model, condition and parts availability.

Important hardware-service notice

Repair availability depends on the device model, extent of damage and availability of suitable replacement parts. Where different part qualities are available, the options and prices are explained before installation.

Opening a device may reveal additional damage that was not visible initially. If this changes the required work or cost, the customer is informed before the revised work continues.

Liquid-damaged and severely damaged devices cannot be guaranteed to return to full working condition.

Customers should back up important information before submitting a device whenever possible.

Software services

Complete software support for MacBooks and other supported devices.

Software problems can make an otherwise functional device difficult or impossible to use. Our software services cover phones, MacBooks, other laptops, tablets and other eligible devices, with ownership and security checks where required.

1

MacBook & laptop software services

Software diagnosis for MacBooks and other laptops, including macOS or compatible operating-system installation and reinstallation, recovery, updates, startup problems, configuration issues and other supported software faults.

2

Phone firmware flashing and software restoration

Firmware flashing and software restoration for compatible phones experiencing failed updates, boot errors, repeated crashing and other software faults.

3

iOS and iPadOS updates

Assistance with updating compatible iPhones and iPads to supported software versions, including update troubleshooting and device restoration where necessary.

4

Phone screen-lock recovery

Assistance for verified owners who have forgotten a phone password, PIN, pattern or passcode. Some recovery methods can require a factory reset and may erase stored data.

5

Apple Account, iCloud & Activation Lock assistance

Account recovery, iCloud support and Activation Lock assistance for verified owners of eligible Apple devices, including MacBooks where applicable. Paid linked-account removal may be available after satisfactory ownership verification.

6

Google Account and Android activation assistance

Google Account recovery and help with Android activation or post-reset verification problems. Paid linked-account removal may be available after satisfactory ownership verification.

7

Carrier and network unlock assistance

Eligibility checks and assistance with authorised carrier or network unlocking for compatible devices, subject to the device, network provider and applicable requirements.

8

Other software solutions

Other software problems affecting phones, MacBooks, laptops, tablets and supported devices are assessed according to the device, operating system and nature of the fault.

Security and data notice

Restricted services are only for verified device owners.

Identification, proof of purchase, device information or written authorisation may be required. Lost, stolen or suspiciously obtained devices are not accepted for restricted software or account services.

Some procedures can erase applications, photographs, files and other stored information. Do not send device passcodes, Apple Account passwords or Google Account passwords through the website, social media or WhatsApp.

How our repair process works

A structured process from intake to collection.

Whether you visit the office or send your device from another location, each registered repair follows a structured process designed to protect the device and keep communication clear.

Many eligible repairs may be completed while you wait, depending on the fault, parts availability and current repair queue.

01

Contact us or submit your device

Visit the office, call or contact us on WhatsApp to explain the problem. Customers outside our immediate location should contact us before sending a device so intake and waybill arrangements can be confirmed.

02

Customer and device registration

We locate or create the customer record, register the device, record its condition and reported problem, and generate a unique repair number for identification and tracking.

03

Physical inspection and diagnosis

We inspect the external condition and perform the technical checks required to identify the actual fault. The reported symptoms and confirmed diagnosis are recorded separately. There is no inspection fee.

04

Repair estimate and approval

After diagnosis, we explain the confirmed fault, repair option, required parts, estimated cost, expected completion period and relevant risks. Revised work or cost requires renewed approval.

05

Repair and progress tracking

The repair is assigned to a technician and important work, replacement parts and findings are recorded against the repair number. Registered customers can follow eligible repair progress online.

06

Quality inspection

A completed repair is tested before release. Relevant device functions are checked and the device is examined to confirm that the repair has not introduced another problem.

07

Completion and payment

Once the repair passes the required checks, it is marked ready for collection and the customer is notified. Final repair information and any outstanding balance are confirmed before release.

08

Collection or return delivery

Customers may collect from the office or arrange return delivery where applicable. For devices sent from other locations, the agreed waybill arrangement is used after completion and payment confirmation.

Repair tracking

Follow eligible repair progress online.

A registered repair may move through several stages as work progresses. Important updates may also be communicated through approved channels such as WhatsApp, telephone, email or SMS where configured.

Track your repair
01Received
02Awaiting Diagnosis
03Diagnosing
04Awaiting Customer Approval
05Awaiting Parts
06Under Repair
07Quality Inspection
08Ready for Collection
09Collected

If a repair cannot proceed

The reason is documented and the next step is explained.

A repair may stop if the estimate is declined, the device is beyond economical repair, required parts are unavailable, the customer no longer requires the repair, or another condition prevents completion.

Ready to get started?

Buy, trade, repair or ask about your device.

Browse available products, request a repair quote or contact the team about selling or swapping an eligible device.