Sign in to the customer portal
Use the customer account connected to the phone number registered with Jeremy Tech Solutions. New customers can create an account before signing in.
Repair tracking
Stay informed about your registered repair.
Customers with a registered repair can use the Jeremy Tech Solutions customer portal to view the latest recorded progress for eligible repair jobs.
How tracking works
Three simple steps to check your repair.
Repair details are kept inside the customer portal rather than exposed on a public page. This helps keep customer and device information private while still giving you convenient access to recorded progress.
Open your repair record
Eligible repairs linked to your customer account appear in the portal. Select the repair you want to review.
Check the latest recorded progress
Review the current repair status and the customer-facing repair information available for that job. Contact us if you need more explanation.
Can't see a repair?
Contact customer care with your repair details.
If an expected repair is not visible after signing in, contact Jeremy Tech Solutions so the team can confirm the customer and repair records connected to your account.
Contact customer careNeed a new repair?
Start with a repair enquiry or visit the office.
If your device has not yet been submitted for repair, you can send an enquiry online or contact the team before bringing or sending the device.
Request repair support